Text Messaging & Chat

A lady smiles while she uses her cellphone to text.

Your Credit Union is Text Messaging

Text Messaging provides the convenience that our members want, especially when you are already using Texting to communicate with many other businesses. 

With text messaging you can ask questions about deposit transactions, loans, payments, transfers and more, directly from your mobile devices, and get reliable, real-time answers from real people. You can even submit loan documentation.

We all know that in our own personal daily lives, it is often difficult for us to answer a phone call, however we are usually able to answer a text pretty quickly. At MCECU our safe and secure texting solution gives you and the credit union an easy way to communicate and the ability to speed up the process and complete any paperwork that may be needed.

Safe and secure – when we text you, we will never ask you for your account number or your social security number and, when you text us, we will verify your identity by using methods other than your account number/social security number. 

With text messaging, we can schedule appointments for you and let you know ahead of time what documentation you may need before you arrive. This helps you save time too! So exciting!

TEXT 901-321-1200 and ask us a question! 

A bubble that says "Let's Talk".

Chat with us!

Our Online Chat Support connects you with the same excellent member service staff that you would speak with, if calling into our Member Service Center.

 During business hours, you can chat with us using both Audio and chat options. Simply click on the chat bubble at the bottom right corner of our homepage or the bubble at the bottom of your mobile or online banking  pages.

 Try it! We are looking forward to chatting with you!


Note: In order for the Chat Bubble Feature to function properly, make sure you are using one of the following browsers:

  • Google Chrome
  • Firefox
  • Microsoft Edge
  • Safari
  • Chrome, Firefox for Android
  • Mobile Safari for IOS/APPLE