News and Alerts


May 28, 2024

 
Important Notice: If you have applied for our special vacation loan, we are processing these applications in the order they are received. We have and continue to receive a very high volume of applications and will contact you as soon as we have processed yours. Thank you!
 
Check out our NEW Member Testimonials Page to see what our members are saying about us!

Very Important ALERT!

MCECU WILL NEVER send a text to you unsolicited, asking for your account information. If ever in doubt, call us at 901-321-1200. 
 

Tips to ensure the security of your account:

  1. Never share your username or password with anyone. Passwords are secure and no one at MCECU will ask you for this information.
  2. Be selective when giving your debit and credit card information out, and never share your PIN number. 
  3. Practice restraint. If something seems too good to be true, it likely is.
  4. If anyone offers to send you money and asks for money back or asks you to send the money to someone else, it is fraud. The transaction will be returned and will leave you on the hook for the amount.
  5. Monitor your accounts often and take advantage of our online/mobile alerts. Report any suspicious or unauthorized activity immediately to our Member Service Center at 901-321-1200.  

FTC Consumer Alert

Celebrate National Consumer Protection Week. Talk about scams

By Samuel Levine, Director, Bureau of Consumer Protection

That call or text might not seem like a scam. It might look like it’s Apple or Microsoft, saying there’s a problem with your computer. (It’s not.) It might seem like it’s Amazon, saying there’s a problem with an order. (Also no.) It might even sound like your grandchild, calling with (supposedly) an emergency. (Still no.) All of these are scammers. This is National Consumer Protection Week (NCPW) and we’re inviting you to join us in talking about scams just like these.

Read more > 


In the Check-Out line buying gift cards? Read on to avoid a scam

By Cristina Miranda

If you’re in the checkout line with a gift card (or several) in your hand, ask yourself: is the gift card you’re buying for a gift? Or is someone on the phone with you as you’re checking out telling you what to do – like buy a gift card to pay for something and give them the numbers? Gift cards are ONLY for gifts. That means if the gift card isn’t for someone’s birthday, anniversary, or for any other gift giving reason, it’s a scam.

Read more >

FTC Consumer Alert

No, that’s not the IRS texting about a tax refund or rebate. It’s a scam.

By Gema de Las Heras

IRS impersonators have been around for a while. But as more people get to know their tricks, they’re switching it up. So instead of contacting you about a tax debt and making threats to get you to pay up, scammers may send you a text about a “tax rebate” or some other tax refund or benefit. Here’s what to know about the new twist.

Read more >

Scam alert from the FTC.

 

Tried to Cancel a Service But Couldn’t? Learn steps to take.

By Jim Kreidler

Have you ever been unhappy with a service — like your phone or Internet — and tried to cancel it? But, when you tried, you found it difficult or nearly impossible? Learn about the ways companies illegally trick or trap people who use their services, steps to take, and your rights.

Read more >


Avoid a flood-damaged used car 

CONSUMER ALERT 

FEDERAL TRADE COMMISSION

If you’re shopping for a used car and feeling rushed to buy a car before you can fully check it out — stop! Some used cars may have flood damage. 

After a hurricane or flood, storm-damaged cars are sometimes cleaned up and taken out of state for sale. You may not know a car is damaged until you look at it closely. Here are some steps to take when you shop:

Check for signs and smells of flood damage. Is there mud or sand under the seats or dashboard? Is there rust around the doors? Is the carpet loose, stained, or mismatched? Do you smell mold or decay — or an odor of strong cleaning products — in the car or trunk?

Check for a history of flood damage. The National Insurance Crime Bureau’s (NCIB) free database will show if a car was flood-damaged, stolen but not recovered, or otherwise declared as salvaged — but only if the car was insured when it was damaged.

Get a vehicle history report. Start at vehiclehistory.gov to get free information about a vehicle’s title, most recent odometer reading, and condition. For a fee, you can get other reports with additional information, like accident and repair history. The FTC doesn’t endorse any specific services. Learn more at ftc.gov/usedcars.

Get help from an independent mechanic. A mechanic can inspect the car for water damage that can slowly destroy mechanical and electrical systems and cause rust and corrosion.

Report fraud. If you suspect a dealer is knowingly selling a storm-damaged car or a salvaged vehicle as a good-condition used car, contact the NICB. Also tell the FTC at ReportFraud.ftc.gov and your state attorney general.


Avoiding SSA scams

Scammers stay busy trying to take advantage of people. Some scammers pretend to be from the Social Security Administration (SSA) and try to get your Social Security number or your money.

Here's what to know:

  • Do not trust caller ID. Scam calls may show up on caller ID as the Social Security Administration and look like the agency’s real number, but it’s not the SSA calling.
  • Your Social Security number is not about to be suspended. And your bank accounts are not about to be seized.
  • SSA will never call to threaten your benefits or tell you to wire money, send cash, or put money on gift cards. Anyone who tells you to do those things is a scammer. Every time.
  • Talk about it. If you’re getting these calls, chances are your friends and family are too. Please talk with them about it.
  • People who know about scams are much less likely to fall for them. So by discussing them you are helping protect people you care for and people in your community. 
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Special Vacation Loan  

$500 or $1,000 options. No credit check for approval if applicant meets all minimum requirements as set forth by MCECU. Loan application must be submitted electronically. Restrictions apply.
Offer ends JUNE 30, 2024. 

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Federal Insurance Coverage

The shares in Memphis City Employees Credit Union are insured by the National Credit Union Share Insurance Fund (NCUSIF).

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