News and Alerts

July 6, 2021

MCECU New Hours!

Avery, Mt. Moriah, Stage and Whitten Branches 
Lobby hours 9:00 a.m. to 4:00 p.m., Monday - Friday.

(Whitehaven and Winchester Branch lobbies remain closed.)

Call Center Hours: 8:00 a.m. to 5:00 p.m., Monday - Friday

Drive thru all branches:
Monday - Wednesday, 8:00 a.m. to 4:00 p.m.

Drive thru all branches:
Thursday - Friday, 9:00 a.m. to 5:00 p.m. 

Saturday hours Winchester Branch (Drive thru only), 9:00 a.m. to noon. 

COVID-19 and your Credit Union

Our veterans are more than 18 million strong. We want to thank you for your service and sacrifice. November is a good time to arm yourself with some tips to avoid fraud involving our veterans. We know that scammers follow the headlines, and their schemes evolve to take advantage of the things catching our attention now. Knowing what to look for helps all of us steer clear of a con artist: Visit the website for details. 

Memphis City Employees Credit Union is committed to safeguarding the health of our members, staff, and volunteers.

Many of our members are choosing to use Online and Mobile Banking and our Member Service Center in place of visiting a branch. Our phone number is 901-321-1200 or toll free 1-877-825-3180.

Remember too, that you have free access to almost 30,000 ATMs in the CO-OP Network®. To find the surcharge-free CO-OP ATMs in your area, visit WWW.CO-OPNETWORK.ORG  

Some of OUR BRANCHES are OPEN; however, our Whitehaven and Winchester Branches are Drive-thru Only.

Your health and the health of our staff is our highest priority. In compliance with Tennessee's reopening guidelines, during your visit to one of our branches: 

  • Please do not enter if you are feeling sick or if you have a cough, fever, sore throat, flu-like symptoms or have had contact with a person with diagnosed or suspected COVID-19 in the past 14 days. (We will be happy to serve you through our Drive Up Windows or with our Electronic Banking Services.) 
  • Please wear a face mask, if you have one. We may ask you to lower it momentarily in order to properly identify you and assure your account's security. Our staff will be wearing face coverings for the safety of each other and our members. 
  • Please practice social distancing and maintain a minimum 6-foot distance from others. We have floor marking in place and ask that only the member performing the transaction enter the branch. 
  • Germ guards have been installed on behalf of our members and our employee’s personal safety. All parties are asked to remain behind germ guards during transactions. Branch sanitation and cleaning measures are also in effect. 
  • The COINTSTAR machine at our Mt. Moriah branch is also not available.

We apologize for the inconveniences of these measures and appreciate your understanding and cooperation. You are valued and we appreciate your membership!



On April 24th, the Federal Trade Commission issued an updated publication: FTC sends COVID-related warnings to marketing companies: 

A business opportunity that promises you can work from home, earn lots of money, and enjoy a lavish lifestyle? Sounds tempting, particularly now, when so many people are out of work because of the Coronavirus pandemic. But letters the FTC sent today to ten multi-level marketing companies are a reminder to research an MLM business before investing your money and your time. 

The FTC’s LETTERS TELL COMPANIES to immediately stop their distributors from telling people that they’re likely to get rich by investing in the business. They also demand the companies immediately stop all claims that their products can treat or prevent COVID-19, as there’s no evidence or scientific testing supporting claims that those products can help prevent or treat the disease. READ ARTICLE


Avoiding SSA scams during COVID-19

While some of you are home, practicing social distancing and frequent hand washing to avoid the Coronavirus, remember that scammers are still busy trying to take advantage of people. Some scammers are pretending to be from the Social Security Administration (SSA) and trying to get your Social Security number or your money.

Here's what to know:

  • Do not trust caller ID. Scam calls may show up on caller ID as the Social Security Administration and look like the agency’s real number, but it’s not the SSA calling.
  • Your Social Security number is not about to be suspended. And your bank accounts are not about to be seized.
  • SSA will never call to threaten your benefits or tell you to wire money, send cash, or put money on gift cards. Anyone who tells you to do those things is a scammer. Every time.
  • Talk about it. If you’re getting these calls, chances are your friends and family are too. Please talk with them about it.
  • People who know about scams are much less likely to fall for them. So by discussing them you are helping protect people you care for and people in your community. 

Want more information on the latest Coronavirus-related scams we’re seeing? Visit FTC.GOV/CORONAVIRUS, and sign up for our CONSUMER ALERTS.

The FTC has published the following ARTICLE to PROTECT YOURSELF from SCAMMERS.

Gift cards are a popular and convenient way to give someone a gift. They’re also a popular way for scammers to steal money from you. That’s because gift cards are like cash: if you buy a gift card and someone uses it, you probably cannot get your money back. Gift cards are for gifts, not payments. Anyone who demands payment by gift card is always a scammer.  HTTPS://WWW.CONSUMER.FTC.GOV/ARTICLES/PAYING-SCAMMERS-GIFT-CARDS

Stay up to date with trustworthy information.

There is a lot of information being shared about the spread of COVID-19, and much of it is not from reliable sources. Facebook and other social channels are taking action to prevent the spreading of misinformation. HTTPS://ABOUT.FB.COM/NEWS/2020/04/CORONAVIRUS/

The Centers for Disease Control has created a webpage where they are posting the most up to date and reliable information at HTTPS://WWW.CDC.GOV/CORONAVIRUS/2019-NCOV/INDEX.HTML

The Shelby County Health Department has set up a hotline to call for information, including if you would like a speaker to address a group about the virus. The number is: 901-692-7523. Please check their website for details: HTTP://SHELBYTNHEALTH.COM

Young African American is paying in a contactless way.

Contactless pay

Now available with all MCECU credit cards and debit cards. 


The National Credit Union Association Log.

Federal Insurance Coverage

The shares in Memphis City Employees Credit Union are insured by the National Credit Union Share Insurance Fund (NCUSIF).

READ Brochure (PDF 412KB)