News and Alerts


September 12, 2024


Due to inclement weather, MCECU Vehicle Auction is rescheduled for Friday, September 27, 2024. To view a list of vehicles and photos, please visit our Auction page.

 

Got a call about fraud activity on your bank account? It could be a scammer.

By: Terri Miller, Consumer Education Specialist, FTC                 July 8, 2024
 
Did someone supposedly spot fraud or criminal activity on one of your accounts? Did they offer to help “protect” your money by moving it from your bank, investment, or retirement account? Maybe they even asked you to share a verification code? If anyone did any of those things, it’s always a scam. So, what do you do next?
 

Never move or transfer your money to “protect it.” Your money is fine where it is, no matter what they say or how urgently they say it. Someone who says you have to move your money to protect it is a scammer. Period.

Never share a verification code. Ever. Banks (Your Credit Union) and retirement and investment companies use these codes for online accounts to prove you’re really you. If you share that code, the scammer can use it to prove they’re you. No caller — especially someone from your bank or investment company’s fraud department — will ever ask for the verification code. That’s always a scam.

Stop and check it out. If you’re worried, call your real bank, broker, or investment advisor. Use the number you find on your statement — never the number the caller gave you, which will take you to the scammer.

And if you think your financial institution or investment fund will protect you, think again. Bank accounts have different (and fewer) protections than credit cards. If you are scammed into moving your money out of your account, you won’t be protected. And you probably won’t get that money back.

If you get a call, text, or message like this, tell your financial institution or fund right away. Especially if you moved money or shared a verification code. Then tell the FTC: ReportFraud.ftc.gov. Now that you know, share this advice — it could help protect your buddies and their life savings.


What to do if your online love interest offers to teach you how to invest your money.

 
By: Colleen Tressler
Federal Trade Commission (FTC) Division of Consumer and Business Education
June 10, 2024

No one thinks their online love interest is going to scam them, but scammers are good at what they do. They establish an emotional connection with you so you’re more likely to believe that they’re an expert in cryptocurrency investing, for example. But that online love interest is a scammer. People have lost tens of thousands ― sometimes millions — of dollars to romance scammers.
This all starts with someone contacting you — seemingly at random — on social media. But they’ve done their homework, checking out your profile and other information on the platform. That helps them say the right things to build a relationship…and before you know it, your new friend is talking money. They want to help you invest your money in the crypto markets, or they say they can teach you how to do it. You might think they have your financial well-being in mind, but they don’t. They only care about their own financial well-being.
No matter what they say, if someone you meet online says they want to help you invest in cryptocurrency, it’s an investment scam. Know this:
  • Scammers promise big profits. They might say they’ve made money this way before and that you will too, but it’s a lie. No one can guarantee profits in any investment.
  • Scammers say there’s no risk. But all investments have risks, including investments in the crypto markets.
  • Scammers say they can help you learn to invest. They’ll say they can teach you investment tricks, but they’re really leading you to a scam investment opportunity. You will lose the money you “invest.”
  • Scammers tell you how to send the money. Scammers want your money quickly, so they’ll steer you to gift cards, payment apps like Apple Pay, CashApp, PayPal, and Zelle, money wiring companies, or even cryptocurrency. But only scammers insist you send money this way.  
    If you think someone you met on social media is a scammer, cut off contact. Tell the social media platform, and then tell the FTC at ReportFraud.ftc.gov. 

Very Important ALERT!

MCECU WILL NEVER send a text to you unsolicited, asking for your account information. If ever in doubt, call us at 901-321-1200. 
 

Tips to ensure the security of your account:

  1. Never share your username or password with anyone. Passwords are secure and no one at MCECU will ask you for this information.
  2. Be selective when giving your debit and credit card information out, and never share your PIN number. 
  3. Practice restraint. If something seems too good to be true, it likely is.
  4. If anyone offers to send you money and asks for money back or asks you to send the money to someone else, it is fraud. The transaction will be returned and will leave you on the hook for the amount.
  5. Monitor your accounts often and take advantage of our online/mobile alerts. Report any suspicious or unauthorized activity immediately to our Member Service Center at 901-321-1200.  


In the Check-Out line buying gift cards? Read on to avoid a scam

By Cristina Miranda

If you’re in the checkout line with a gift card (or several) in your hand, ask yourself: is the gift card you’re buying for a gift? Or is someone on the phone with you as you’re checking out telling you what to do – like buy a gift card to pay for something and give them the numbers? Gift cards are ONLY for gifts. That means if the gift card isn’t for someone’s birthday, anniversary, or for any other gift giving reason, it’s a scam.

Read more >


Scam alert from the FTC.

 

Tried to Cancel a Service But Couldn’t? Learn steps to take.

By Jim Kreidler

Have you ever been unhappy with a service — like your phone or Internet — and tried to cancel it? But, when you tried, you found it difficult or nearly impossible? Learn about the ways companies illegally trick or trap people who use their services, steps to take, and your rights.

Read more >


Avoid a flood-damaged used car 

CONSUMER ALERT 

FEDERAL TRADE COMMISSION

If you’re shopping for a used car and feeling rushed to buy a car before you can fully check it out — stop! Some used cars may have flood damage. 

After a hurricane or flood, storm-damaged cars are sometimes cleaned up and taken out of state for sale. You may not know a car is damaged until you look at it closely. Here are some steps to take when you shop:

Check for signs and smells of flood damage. Is there mud or sand under the seats or dashboard? Is there rust around the doors? Is the carpet loose, stained, or mismatched? Do you smell mold or decay — or an odor of strong cleaning products — in the car or trunk?

Check for a history of flood damage. The National Insurance Crime Bureau’s (NCIB) free database will show if a car was flood-damaged, stolen but not recovered, or otherwise declared as salvaged — but only if the car was insured when it was damaged.

Get a vehicle history report. Start at vehiclehistory.gov to get free information about a vehicle’s title, most recent odometer reading, and condition. For a fee, you can get other reports with additional information, like accident and repair history. The FTC doesn’t endorse any specific services. Learn more at ftc.gov/usedcars.

Get help from an independent mechanic. A mechanic can inspect the car for water damage that can slowly destroy mechanical and electrical systems and cause rust and corrosion.

Report fraud. If you suspect a dealer is knowingly selling a storm-damaged car or a salvaged vehicle as a good-condition used car, contact the NICB. Also tell the FTC at ReportFraud.ftc.gov and your state attorney general.


Avoiding SSA scams

Scammers stay busy trying to take advantage of people. Some scammers pretend to be from the Social Security Administration (SSA) and try to get your Social Security number or your money.

Here's what to know:

  • Do not trust caller ID. Scam calls may show up on caller ID as the Social Security Administration and look like the agency’s real number, but it’s not the SSA calling.
  • Your Social Security number is not about to be suspended. And your bank accounts are not about to be seized.
  • SSA will never call to threaten your benefits or tell you to wire money, send cash, or put money on gift cards. Anyone who tells you to do those things is a scammer. Every time.
  • Talk about it. If you’re getting these calls, chances are your friends and family are too. Please talk with them about it.
  • People who know about scams are much less likely to fall for them. So by discussing them you are helping protect people you care for and people in your community. 
The rear of a sports car. Extended Auto Promotion!
Rates as low as: 
4.99% APR*  60 Months
5.49% APR*  72 Months
6.29% APR*  84 Months
 
Now through September 30, take advantage of MCECU's low auto loan rates!
 

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The shares in Memphis City Employees Credit Union are insured by the National Credit Union Share Insurance Fund (NCUSIF).

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